Welcome to TRU Salon

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To reserve your appointment, a deposit may be required.
No-shows or same-day cancellations will be charged 50% of the scheduled service as a no-show fee.

We kindly ask for at least 48 hours’ notice for any cancellations or changes to your appointment.

Late cancellations may result in a fee of 50% of your service total.

 Please arrive on time.
If you are more than 15 minutes late, we may need to reschedule your appointment and charge 50% of the service fee as a late cancellation.

 Redo services apply only to the same service originally performed.
Requests for new or different services are not included.
Clients must contact us within 3 days and provide a clear photo.
Hair must not be washed, colored, heat-styled, or altered after the appointment.
Redo availability is based on our schedule. 

 At TRU Salon, we’re committed to providing a relaxing, safe, and luxurious experience for every guest.

• Please silence all devices and avoid speaker phone conversations while in the salon.
• We kindly ask that you refrain from bringing extra guests unless they are receiving a scheduled service.
• For safety and courtesy reasons, unattended children are not permitted in the salon. Our staff are unable to supervise young visitors, and we want to ensure a calm and hazard-free environment for all clients.

• If a stylist or assistant processes your payment via Zelle, Venmo, or any other personal payment app, please note that they are not permitted to cover or absorb any transaction fees.
• A 3.5% processing fee applies to electronic or card payments.
• Cash payments are always welcome.